Last updated: November 18, 2016

Stamps.com Inc. and each of its affiliated companies (collectively referred to as “Stamps.com,” “we,” “us,” or “our”) takes your privacy seriously. Please read the following to learn more about our privacy policy for all users of the Stamps.com website or services where this privacy policy is posted (each, a “Site”).

NOTICE: Click here for important information about safe surfing from the U.S. federal government.

• What This Privacy Policy Covers

  This policy covers how Stamps.com treats personal information that Stamps.com collects and receives, including information related to your past use of Stamps.com products or services, including, but not limited to, the Stamps.com PC Postage service and the PhotoStamps service, as well as non-personal information collected from our Site. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number. It also describes your choices regarding use, access and correction of your personal information.

• Information Collection and Use

  1. Stamps.com collects personal information from you only when you choose to share it with us, such as when you register with Stamps.com, or when you use Stamps.com products or services. Stamps.com may also combine information we have about you with information we receive from business partners or other companies. For instance, we may offer a special promotion or service in conjunction with a business partner if your permission is provided. Our goal is to provide you, the user, with great service and products, and a customer-friendly experience using our service and on the Site. This includes online shopping, interactive communications, and many other types of services.
  2. We collect personal information from you as follows: When you register or you order products we ask for information such as your name, email address, phone number, home address and other similar contact information. Stamps.com also collects postage service payment information that includes your credit card number, expiration date and billing address. In addition with the Stamps.com PC Postage service, in order to generate valid indicia, Stamps.com collects and records the following information: date and time of transaction, unique transaction ID, amount of postage used in the transaction and recipient ZIP Code. To deliver enhanced security and personalized service, we also collect and record information about your printer and we create a unique code to identify your computer to our systems. To aid in the use of our PC Postage service, we collect your print history to our servers which may include a recipient’s name and address. Stamps.com also collects information from the Stamps.com Customer Support and Affiliate Sign-Up forms and such information is used for the purpose for which it was collected, such as to communicate with you regarding your order.
  3. If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Stamps.com does not store this information and it is used for the sole purpose of sending this one-time email.
  4. You can import contacts from your Outlook or other email account address book to invite them to become members of our site. We collect the username and password for the email account you wish to import your contacts from and will only use it for that purpose.
  5. As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. In certain instances, we link this automatically collected data to other information we collect about you.
  6. Generally, we use cookies to:
     • Fulfill your requests for products and services, and improve our services.
     • Remind us of who you are on return visits in order to deliver to you a better and more personalized service. This cookie is set when you first visit the Stamps.com Site.
     • Estimate our audience size and measure traffic patterns regarding usage of Stamps.com’s network of Sites. Each browser accessing Stamps.com is given a unique cookie which is then used to determine the extent of repeat usage and usage by a registered user versus by an unregistered user.
     • Track the number of entries in our promotions.
     • Customize the advertising and content you see.
  7. If you are uncomfortable having a cookie placed on your system, you may elect to turn off the cookie or delete existing cookies in your browser. If you turn off or delete the Stamps.com cookie, you may not be able to receive special offers or personalized content from Stamps.com.
  8. Technologies such as cookies, or similar technologies, are used by Stamps.com and our partners (e.g. network advertising partners), affiliates, or analytics or service providers (e.g. online customer support providers). These technologies are used in analyzing trends, administering the site, tracking user movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
  9. We and third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity may use Local Storage (LSs) such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
  10. We use Local Shared Objects (LSOs) such as Flash cookies to store information and preferences. To manage Flash cookies, please click here:
      http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
  11. We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may (1) clear your cache or (2) opt-out through a third-party service by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
  12. Stamps.com technology does not recognize “Do Not Track” signals from your browser. However, the practices of our partners and other third-party providers may change as a result of this feature being utilized.

• Information Use Sharing and Customer Choice

  1. Stamps.com will share your personal information with third parties only in the ways that are described in this privacy policy. Stamps.com does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you have requested, or under the following circumstances:
     • From time to time, Stamps.com participates in marketing and joint technology initiatives with other companies, including websites “powered by” Stamps.com on behalf of other companies. Some of these marketing and joint technology initiatives may require that you share personal information with both Stamps.com and the other companies participating in these initiatives. Stamps.com will provide notice to you of any sharing of your personal information prior to you agreeing to participate in any such initiatives with other companies. If you choose to participate in the initiatives and provide personal information to the other companies, that personal information will be handled according to the privacy policy of those companies which may differ from Stamps.com’s policies and practices.
     • Stamps.com may share certain information with carefully selected third parties that will allow them to mail you promotional materials about quality goods and services (including special offers and promotions) that may be of interest to you. The information shared will not include your e-mail address; your phone number; any information related to your postage, mailing activity or postage meter license; or any information related to your customers or address lists. You may contact Stamps.com at any time to request that your information not be shared with such third parties when you register with Stamps.com, or by accessing the opt-out link in any email communication from Stamps.com or by clicking here.
     • In order to continue to improve our services to you, the information that you provide to us will be shared internally with subsidiaries and affiliates of Stamps.com Inc. in accordance with this privacy policy. You may contact Stamps.com at any time to request that your information not be shared with such third parties when you register with Stamps.com, or by accessing the opt-out link in any email communication from Stamps.com or by clicking here.
     • Stamps.com uses credit card processors to provide services on our behalf. When you use our services, we will share your credit card and payment data as necessary for our credit card processors to provide that service. Stamps.com’s credit card processors are prohibited from using your personally identifiable information for any other purpose.
     • We may use information provided to Stamps.com from the customer registration process to contact you if you do not complete the registration to see if you need assistance or are still interested in becoming a customer. You expressly consent that we may contact the phone number or email address provided to Stamps.com for this purpose.
     • We provide information to trusted partners who work on behalf of or with Stamps.com under confidentiality agreements. These companies may use your personal information to help Stamps.com communicate with you, for example, an e-mail service provider that helps Stamps.com administer e-mails or a third party calling service. These companies are acting on behalf of Stamps.com, and may not use or share this information for their own purposes. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our trusted partners.
     • Stamps.com is regulated by the United States Postal Service (USPS). As part of the regulatory relationship, Stamps.com collects certain information about you on behalf of the USPS. The USPS also may send us tracking data from their scans of your mail and packages in the mailstream. Our uses for the data include informing you about the status of your mail and packages through options like USPS Tracking, fraud detection and aggregating the data to help the USPS and us provide you with better service. To learn more about the USPS's privacy policy, please visit the USPS Privacy Policy. To learn more about USPS postage technology, PC Postage® and Stamps.com’s relationship with the USPS, please visit the USPS Postage Solutions page. Information collected on behalf of USPS is used for their regulatory oversight function and is not used for other purposes.
     • In certain situations, Stamps.com may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security, law enforcement, or regulatory requirements.
     • We may disclose your personal information as required by law such as to respond to subpoenas, court orders, or legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
     • We transfer information about you if Stamps.com or our service is acquired by or merged with another company. In this event, Stamps.com will notify you by either email or by prominent notice on our website if information about you is transferred and becomes subject to a different privacy policy.
  2. Stamps.com may, from time to time, communicate with you regarding our products and services, or those of our partners, that we feel may be of interest to you. Stamps.com may send special offers and updates, newsletters, service-related announcements and customer service emails.
     • Only Stamps.com (or agents working on behalf of Stamps.com and under confidentiality agreements) will send you these communications.
     • If you do not want to receive promotional information, simply notify us by opting-out of future correspondence. We will provide you clear instructions on how to opt-out in the welcome email we send you, and in any subsequent emails you may receive. In addition, you may opt-out during our registration process and from the “My Account” feature available after logging into Stamps.com.
     • Generally, you may not opt-out of service-related announcements and customer service emails, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

• Confidentiality and Security

  1. We limit access to personal information about you to employees or contractors who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  2. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
  3. Your Stamps.com Account Information is password-protected.
  4. In certain areas Stamps.com uses industry-standard SSL encryption to protect data transmissions of sensitive information such as your credit card information.
  5. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at:

     Stamps.com Inc.
     ATTN: LEGAL DEPARTMENT
     1990 E. Grand Ave.
     El Segundo, CA 90245
     

• Additional Information

  1. Links to Third Party Sites. Our site includes links to other Web sites whose privacy practices may differ from those of Stamps.com. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.
  2. Blogs. Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us as set forth below. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
  3. Testimonials. We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us as set forth below.
  4. Social Media Widgets. Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.

• Changes to this Privacy Policy

  1. Stamps.com may update this policy. If we decide to change our privacy policy, we will post those changes to this privacy policy page, the Stamps.com Site, and other places we deem appropriate so our customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
  2. In the event Stamps.com materially changes the way it collects or uses personally identifiable information, we will notify users via email or by posting a notice on our Site for 30 days prior to the change becoming effective.

• Access and Data Retention

  1. You may review the personal information the Stamps.com has collected from you by reviewing your account information in the Stamps.com software. Upon request Stamps.com will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by logging in to your account profile or by contacting our customer care department. Requests will be responded to within a reasonable timeframe. In addition, you may access your account information through the email links provided in promotional emails sent to you by Stamps.com or in your welcome email.
  2. We will retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal or regulatory obligations, resolve disputes, and enforce our agreements.

• Questions and Suggestions

  If you have questions or suggestions, please contact us at:
  
  Stamps.com Inc.
  Customer Care – Privacy Policy Issues
  1990 E. Grand Ave
  El Segundo, CA 90245-5013
  (310) 482-5800

  If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.